Your most unhappy customers are your greatest
source of learning
Bill Gates, Founder of Microsoft
Find the qualities in your people and you'll
find the quality in your company
Sir Simon Hornby, British businessman
It is not the employer who pays the wages. Employers
only handle money. It is the customer who pays the wages.
Henry Ford, Founder of Ford Motors
We are what we are repeadtely do. Excellence then,
is not a single act, but a single habit